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張教授是我的老師,也是我們大家都十分尊敬的老師,他在微生物學上的成就,可以說是數一數二者,他的專書,也被大家列為經點之著。張教授終身投入教育,桃李滿天下,我們這些和微生物有關的人,多多少少都應該算是張教授的學生。

張教授身體一直很健朗,可是畢竟歲月不饒人,張教授近年來健康狀況大不如前。去年曾經有過一次住院的紀錄。今年,他再度住院,可是他的情形每況愈下。張教授是個頭腦清楚的人,當然知道他的大限已到。他是一個非常開朗的人,也有宗教信仰,所以他對死亡很能接受,他說他也沒有什麼財產要處理,但是他十分想念他的學生,有些學生一直和他有聯絡,也都到醫院來看過他,但有好多學生已經很久沒有和他聯繫了。

張教授給了我一份名單,全是和他失聯的學生,要我將他們一一去找出來,一般說來,找尋並不困難,大多數都找到了。有幾位在國外,也陸陸續續地聯絡上了,有些特地坐了飛機回來探病,有些打了長途電話來。在這一份名單中,只有一位學生,叫做楊漢威,我們誰都不認得他,所以我也一直找不到他。後來,我忽然想起來,張教授一直在一所兒童中心教小孩子英文和數學,也許楊漢威是那裡的學生。果真對了,那所兒童中心說楊漢威的確是張教授的學生,可是他國中時就離開了,他們也幫我去找他,可是沒有找到。

就在我們費力找尋楊漢威的時候,張教授常常在無意中會說:「第二十一頁」。晚上說夢話,也都是:「第二十一頁」。我們同學們於是開始翻閱所有楊教授寫過的書,都看不出第二十一頁有什麼意義,因為張教授此時身體已經十分虛弱,我們不願去問他第二十一頁是怎麼一回事。

張教授找人的事被一位記者知道了,他將張教授找楊漢威的故事在媒體上登了出來,有很多電台和電視台都做了同樣的尋人啟事。這個記者的努力沒有白費,楊漢威現身了。

我那一天正好去看張教授,當時醫院已經發出了張教授的病危通知,本來張教授可以進入加護病房,但他堅決不肯,他曾一再強調他不要浪費人類寶貴的資源,我去看他的時候,他的聲音已經相當微弱了。

楊漢威是個年輕人,看上去只有二十幾歲,完全是勞動階級的模樣,他匆匆忙忙地進入病房,自我介紹以後,我們立刻告訴張教授楊漢威到了。張教授一聽到這個好消息,馬上張開了眼睛,露出微笑,也用手勢叫楊漢威靠近他。張教授的聲音誰都聽不見,楊漢威將耳朵靠近他的嘴,居然可以聽到張教授,他用極大的聲音靠近張教授的耳朵,從張教授的表情來看,他一定是聽見楊漢威的話了。

我們雖然聽不見張教授的話,但聽得見楊漢威的話,聽起來是張教授在問楊漢威一些問題,楊漢威一一回答。我記得楊漢威告訴張教授,他沒有唸過高中,但唸過了補校,他一再強調他從來沒有學壞,沒有在KTV做過事,也沒有在夜市裡賣過非法光碟,他現在是個木匠,平時收入還可以。生活沒有問題,還沒有結婚。

張教授聽了這些回答以後,顯得很滿意,他忽然叫楊漢威到他的枕頭後面去拿一本書,這本書是打開的。張教授叫楊漢威開始唸打開的那一頁。這本書顯然是一本英文入門的書,這一頁是有關verb to be的過去式,有I was,You were等等的例子。楊漢威大聲地唸完以後,張教授叫他做接下來的習題,楊漢威開始的時候,會犯錯,比方說,他常將were 和was弄混了,每次犯了錯,張教授就搖搖頭,楊漢威會偷偷地看我,我也會打pass給他,越到後來,他越沒有錯了。習題做完了,楊漢威再靠近去,然後楊漢威告訴我們,張教授說:「下課了,你們可以回去了。」。張教授露出了一種安詳的微笑,他又暗示他有話要說,楊漢威湊了過去,這次,楊漢威忽然說不出話來了。過了幾秒鐘以後,他告訴我們,張教授說:「再見」。

張教授就這樣離開了我們,楊漢威沒有將書蓋上,他翻回他開始唸的那一頁,這是第二十一頁。他告訴我張教授在他國中時,仍叫他每週日去他的研究室,替他補習英文和數學,可是他家實在太窮了,經常三餐不繼,他實在無心升學,當時他玩心又重,就索性不去了。小孩子是不敢寫信的,他知道張教授一直在找他,卻一直沒有回去,但他一直記得張教授的叮嚀,就是不可以變壞,不可以到夜市去賣盜版光碟,不可以去KTV打工,不可以去跳八家將。他也記得張教授一再地強調他應該有一技隨身,所以他就去做一位木匠師傅的學徒,現在手藝已經不錯了。等到他生活安定下來以後,他又去念了補校,所以他對verb to be的過去式,有點概念,但是不太熟。

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本篇文章摘自:商業周刊第 948 期作者:林正峰、楊少強

一月十六日傍晚,日本檢方以涉嫌違反證交法進入日本第三大網路公司——活力門搜索。翌日,搜索事件形成威力驚人的「活力門震撼彈」衝擊日股,日經二二五指數重挫四六二點,為過去二十個月最大跌幅,日股市值在一天內蒸發近十兆日圓,創造活力門傳奇的社長堀江貴文再次成為追逐焦點。 這位沒有富爸爸、沒有人脈、沒有大學文憑的媒體寵兒,創業僅九年,卻打造出市值新台幣兩千億元的公司,他如何崛起?憑什麼能快速致富?又為何一再因備受爭議的行事風格惹出軒然大波……

繁華的日本東京六本木,被稱為贏家聚集之地;而贏家中的贏家,更是群集在形似與天比高的古代「天廟」巴比倫塔,足以俯瞰大東京、遠眺富士山的新地標六本木新城。最受日本年輕人矚目的網路新貴堀江貴文,就在六本木新城的三十八樓,指揮活力門公司(Livedoor)的戰略大計。

活力門從製作網頁為起點,靠快速購併業務擴及入口網站、線上金融、B2C電子商務等。二○○五年的三個數字,可以說明堀江貴文的經商地位:營業額七百八十四億日圓、稅後獲利一百五十五億日圓、市值七千三百億日圓(約合新台幣兩千億元)。還有,折合約新台幣三百七十億元的個人財富。

九年,不過才讓一個人從小學一年級念到國中畢業,但堀江貴文只花九年,就從一無所有打造出市值超過新台幣兩千億元的公司。他今年才三十三歲,沒有富爸爸、沒有人脈,連大學文憑都沒有,因此被稱為「日本的比爾蓋茲」。

因為勇於冒險,堀江在東京大學就讀時,就因感受到網路的商機而輟學,一如微軟董事長比爾‧蓋茲在七○年代中期看準個人電腦商機而自哈佛大學輟學創業。他曾經遺憾表示,蓋茲二十歲就休學創業,「我卻到二十四歲還保有大學學籍,在那時,我已經落後蓋茲四年,我實在應該再早一點休學創業。」雖然創業年齡比蓋茲晚,但拜講究速效的網路時代之賜,堀江致富的速率,比起蓋茲猶有過之,創業九年,已擁有將近新台幣三百七十億元身價,平均每年賺進四十一億元。

他的傳奇崛起,帶給日本年輕人「有為者亦若是」的無窮希望。他呼籲年輕人,要勇於拒絕再被社會既得利益者剝削,勇敢去創業,因為只有創業,「才能賺到大錢,就算失敗,也沒有什麼損失。」
(未完)

tfajang介紹的價值100億的工作智慧就是他寫的書喔!!!
不過再版要改成價值”784億”的工作智慧了!!!

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處事的智慧 (蘇貞昌的座右銘)

1. 「有才而性緩、定屬大才。有智而氣和,定屬大智。」
2. 「氣忌盛、心忌滿、才忌露」
3. 「有作用者器宇定是不凡,有智慧者,才情決然不露。意粗性躁、一事無成,心平氣和、千祥駢集。」
4. 處世哲學是「謀定後動」
5. 「世俗煩惱處要耐得下,世事紛擾處要閒得下,境地濃豔處要淡得下,意氣忿怒處要降得下。」


以下新聞僅供參考~本人無政黨觀念,只是覺得這幾句座右銘很有智慧:

(中央社記者黃旭昇台北縣十九日電)總統陳水扁(新聞)十九日對外宣布,由前民主進步黨主席蘇貞昌接任行政院長,其實,當初蘇由台北縣長轉任總統府秘書長時,原有機會出任閣揆。歷經秘書長、黨主席後,終究擔任閣揆。歷經人生起伏,懂得沈潛,「有才而性緩、定屬大才。有智而氣和,定屬大智。」是蘇貞昌奉為圭臬的座右銘。

蘇貞昌歷經屏東縣長、台灣省議員、立委、台北縣長等職務,曾經在「台灣尾」的屏東縣長競選連任時跌倒,卻在「台灣頭」台北縣發光發亮,也以衝衝衝的個性展現政績。

蘇貞昌在政壇一度與閣揆擦身而過,也因緣際會,不在規劃內的接任民進黨主席(新聞),卻又因為三合一選舉敗選辭職。有得意,有失意,懂得忍耐,他的座右銘中「氣忌盛、心忌滿、才忌露」,完全印證蘇貞昌在政壇的表現。

政壇上看好蘇貞昌在二零零八年的表現,「希望成功」已經是民進黨員對蘇貞昌的期許,不過,在人生規劃中,蘇貞昌總以希望「與陳總統一樣成「公」(成為外公)」巧妙又隱喻的帶過自己的心情。

二零零二年底,蘇貞昌在台北縣長辦公桌玻璃墊下,親筆寫下他的座右銘,這些內容,也可以說是他最近卸任黨主席、沈潛、照顧母親、接任閣揆的心境寫照。

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'You've got to find what you love,' Jobs says
http://news-service.stanford.edu/news/2005/june15/jobs-061505.html
This is the text of the Commencement address by Steve Jobs, CEO of Apple Computer and of Pixar Animation
Studios, delivered on June 12, 2005. I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal. Just three stories. The first story is about connecting the dots. I dropped out of Reed College after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out? It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: "We have an unexpected baby boy; do you want him?" They said: "Of course." My biological mother later found out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would someday go to college. And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition. After six months, I couldn't see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn't interest me, and begin dropping in on the ones that looked interesting. It wasn't all romantic. I didn't have a dorm room, so I slept on the floor in friends' rooms, I returned coke bottles for the 5? deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on.
Let me give you one example: Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed.
Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating.
None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, it’s likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards ten years later. Again, you can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something - your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life. My second story is about love and loss. I was lucky – I found what I loved to do early in life. Woz and I started Apple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation - the Macintosh - a year earlier, and I had just turned 30.
And then I got fired. How can you get fired from a company you started? Well, as Apple grew we hired someone who I thought was very talented to run the company with me, and for the first year or so things went well. But then our visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out. And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating. I really didn't know what to do for a few months. I felt that I had let the previous generation of entrepreneurs down that I had dropped the baton as it was being passed to me.
I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me – I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over. I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life. During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer animated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I retuned to Apple, and the technology we developed at NeXT is at the heart of Apple's current renaissance. And Laurene and I have a wonderful family together. I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle. My third story is about death. When I was 17, I read a quote that went something like:
"If you live each day as if it was your last, someday you'll most certainly be right." It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something. Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything – all external expectations, all pride, all fear of embarrassment or failure these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart. About a year ago I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn't even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor's code for prepare to die.
It means to try to tell your kids everything you thought you'd have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes. I lived with that diagnosis all day. Later that evening I had a biopsy, where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now. This was the closest I've been to facing death, and I hope its the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true. Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma - which is living with the results of other people's thinking. Don't let the noise of other's opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary. When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960's, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions. Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue.
It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: "Stay Hungry. Stay Foolish." It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that
for you.
Stay Hungry. Stay Foolish.
Thank you all very much.

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小時候 一直期待長大
因為可以抽煙喝酒 賭博 交女友 開車狂飆

一個人住 與朋友瞎混到天亮 和任性的亂花錢

在兩個月我就正式的成為35歲的熟男了
再也不能用實歲虛歲的花招來調整自己希望的年紀

我 就是35歲了

四捨五入就是四十歲

悲慘一些的講法 我是
國中女生眼中的歐吉桑

如今我一個人住 每天開時速可以到250公里的車上班
下班後 多的是一堆豬朋狗友和美眉等著我夜夜笙歌....
如果我高興 提款卡總是有足夠的金額讓我揮霍

昨天我還接到銀行女專員甜美的電話 詢問我是否要辦無限卡

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一九七六年的冬天,當時我十九歲,在休士頓太空總署的大空梭實驗室裡工作,同時也在總署旁邊的休士頓大學主修電腦。縱然忙於學校、睡眠與工作之間,這幾乎佔據了我一天二十四小時的全部時間,但只要有多餘的一分鐘,我總是會把所有的精力放在我的音樂創作上。

我知道寫歌詞不是我的專長,所以在這段日子裡,我處處尋找一位善寫歌詞的搭檔,與我一起合作創作。我認識了一位朋友,她的名字叫凡內芮(Valerie Johnson)。
自從二十多年前離開德州後,就再也沒聽過她的消息,但是她卻在我事業的起步時,給了我最大的鼓勵。
僅十九歲的凡內芮在德州的詩詞比賽中,不知得過多少獎牌。她的寫作總是讓我愛不釋手,當時我們的確合寫了許多很好的作品,一直到今天,我仍然認為這些作品充滿了特色與創意。

一個星期六的週末,凡內芮又熱情地邀請我至她家的牧場烤肉。她的家族是德州有名的石油大亨,擁有龐大的牧場。她的家庭踓然極為富有,但她的穿著、所開的車,與她謙卑誠懇待人的態度,更讓我加倍地打從心底佩服她。

凡內芮知道我對音樂的執著。然而,面對那遙遠的音樂界及整個美國陌生的唱片市場,我們一點管道都沒有。此時,我們兩個人坐在德州的鄉下,我們哪知道下一步該加何走。突然間,她冒出了一句話:Visualize What you are doing in 5 years?﹙想像你五年後在做什麼?﹚

我愣了一下。她轉過身來,手指著我說:「嘿!告訴我,你心目中『最希望』五年後的你在做什麼,你那個時候的生活是一個什麼樣子?

我還來不及回答,她又搶著說:「別急,你先仔細想想,完全想好,確定後再說出來。」我沉思了幾分鐘,開始告訴她:
第一 :五年後我希望能有一張很受歡迎的唱片在市場上發行,可以得到許多人的肯定。
第二:我要住在一個有很多很多音樂的地方,能天天與一些世界一流的樂師一起工作。
凡內芮說;「你確定了嗎?」我慢慢穩穩地回答,而且拉了一個很長的Yessssss!凡內芮接著說:「好,既然你確定了,我們就把這個目標倒算回來。

「如果第五年,你要有一張唱片在市場上發行,那麼你的第四年一定是要跟一家唱片公司簽上合約。」
「那麼你的第三年一定是要有一個完整的作品,可以拿給很多很多的唱片公司聽對不對?」
「那麼你的第二年,一定要有很棒的作品開始錄音了。」

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今天,有榮幸來到各位從世界上最好的學校之一畢業的畢業典禮上。我從來沒從大學
畢業。說實話,這是我離大學畢業最近的一刻。今天,我只說三個故事,不談大道
理,三個故事就好。

第一個故事,是關於人生中的點點滴滴怎麼串連在一起。

我在里德學院(Reed
college)待了六個月就辦休學了。到我退學前,一共休學了十
八個月。那麼,我為什麼休學?

這得從我出生前講起。我的親生母親當時是個研究生,年輕未婚媽媽,她決定讓別人
收養我。她強烈覺得應該讓有大學畢業的人收養我,所以我出生時,她就準備讓我被
一對律師夫婦收養。但是這對夫妻到了最後一刻反悔了,他們想收養女孩。所以在等
待收養名單上的一對夫妻,我的養父母,在一天半夜裡接到一通電話,問他們「有一
名意外出生的男孩,你們要認養他嗎?」而他們的回答是「當然要」。後來,我的生
母發現,我現在的媽媽從來沒有大學畢業,我現在的爸爸則連高中畢業也沒有。她拒
絕在認養文件上做最後簽字。直到幾個月後,我的養父母同意將來一定會讓我上大
學,她才軟化態度。

十七年後,我上大學了。但是當時我無知選了一所學費幾乎跟史丹佛一樣貴的大學,

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吳儀 亞洲最有權力的女人

總喜歡自稱為「小女子」的中共副總理吳儀,
被「Forbes」雜誌評選為全球第二有權力的女性。
平息中國內部SARS恐慌、得到民眾愛戴,又以高超談判技巧獲得對手敬重,
這位「小女子」如何做得到?

天下雜誌306 2004/9/1
文/孫珮瑜

台灣開始認識這位剛被《Forbes》雜誌選為世界第二有權力的女人(第一有權力的是美國國家安全顧問萊斯),是去年的五月十九日。

「台灣加入世界衛生組織,是於法不符、於理不容、於情不合!」在日內瓦世界衛生大會,一頭灰髮、身著灰色套裝的中共副總理吳儀,斬釘截鐵地斷絕台灣接受國際組織援助的可能。

但很少政治人物能擁有吳儀同時「安內」、「攘外」的魄力。

SARS期間,中國一再向國際隱瞞擴散實情,形象大損、外資卻步。「中國面臨公衛危機和公關危機,吳儀是適合處裡這場雙重災難的唯一人選,」《華盛頓郵報》評論。

在北京,「她是中國最受愛戴的政治人物之一,」今年四月,《時代雜誌》評選吳儀為全球一百大最有影響力的人物之一時指出。

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做到最好就是冠軍── 蘇國垚、劉 萍 著

一個飯店只會有一個總經理,難道就代表只有我一個人是成功的嗎?不盡然。我認為,只要在工作崗位上做到最好,就是冠軍!中國人常常說:「三百六十行,行行出狀元。」但我比較喜歡說:「位位出冠軍。」

每當我有機會對員工上課或演講時,都會問他們一個問題:「我們公司的狀元是誰?」大家都會回答:「是你蘇總啊!」的確,在他們眼中,我三十六歲就當上亞都飯店總經理,所以是公司的狀元。但一個飯店只會有一個總經理,難道就代表只有我一個人是成功的嗎?不盡然。我認為,只要在工作崗位上做到最好,就是冠軍!

門衛冠軍!

如果,我是最好的總經理,而從訂席組同仁、行李員、客房人員、會計、廚師到工程人員都是最好的,那麼整個亞都飯店有多少位冠軍?答案是,三二○位。在亞都飯店除了嚴長壽總裁外,還有一個人非常有名,他也是我最喜歡舉的例子,那就是門衛(doorman)老吳。他有多厲害呢?

客人到亞都飯店住房,第一天早上出門見到老吳時,他就會親切地對客人說:「先生早,可以幫你嗎?」客人回答要叫車,老吳就問:「好,到哪兒呢?」客人說:「天津街二號。」於是,老吳馬上叫進一輛計程車,將客人送上車、關好門後,再告訴計程車司機:「司機先生,麻煩你到天津街二號新聞局。」只要是在台北市內,老吳一看到地址,就知道是哪一幢大樓、哪一個機關。

第二天老吳一見到同一位先生就問:「林先生早,要叫計程車?還是去老地方嗎?」第一天或許因為老吳不認識客人,所以不知道他的名字,但第二天老吳一定會查清楚客人的名字。有一天,我和一位客人在飯店談事情,談完之後,送客人到飯店門口,同時也請老吳幫忙叫一部車,結果在叫車前,老吳居然對這位客人說:「小姐,你的眼鏡呢?」這位小姐才想起來,她把眼鏡留在方才的桌上忘了帶。至於老吳怎麼知道呢?原來這位客人進飯店時,問了他總經理辦公室怎麼走時,老吳只看了她五秒鐘,腦袋就像掃瞄器一樣,把這位客人身上的裝扮全記住了。

老吳最喜歡在下雨天為客人服務了,因為這種天氣很難叫到車,客人常常會因此多給一些小費。如果下的是毛毛雨,客人大都給一百元;雨大一點,有人會塞五百元;雨再大些,始終戴著高帽子的老吳就是不撐傘,就有客人會掏出一千元。替客人關上車門後,老吳一定叮嚀司機:「小心慢慢開。」這麼貼心的老吳,當然是亞都飯店門衛的冠軍!

餐廳女老闆冠軍!

另外還有一個小故事要與大家分享。我們一家人很喜歡一起到台北市復興北路上的中興百貨看電影,因為看完電影了,還可以去逛逛街、吃美食。我們常到電影院旁巷內的一家餐廳吃飯,三個人大約花七、八百元就可以吃到很豐盛的一餐,但我經常光顧這家餐廳的原因不全是價格便宜、菜色豐富,而是店裡女老闆的貼心服務。當我們點了幾道菜後,她會先算算我們的人數,再看看菜單說:「這樣夠了,可以不用再點了。」有次點完菜以後,我的女兒自己跑去開冰箱拿飲料,回到位子上才發現說:「爸爸,沒杯子。」我告訴她:「杯子馬上會來了。」我發現,當我女兒去拿飲料時,女老闆就已經去準備杯子,果然不一會,三個杯子就上桌了。
這位細心的女老闆,也是位服務冠軍!

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「人生沒有用不到的經歷,」于美人
> >
> > 補習班名師轉戰廣播、電視舞台的于美人認為,自己今日能有所成的主要關鍵在
> > 於:
> > 從小面對事情絕不敷衍、逃避。她珍惜每一段經歷,認真對待生命。
> >
> > 舞台上亮麗光鮮的于美人,其實有一段苦澀的童年。由於成長在單親家庭,小時
> > 候,
> > 她幾乎是自己一個人在住家附近的巷子裡玩;巷子裡發生的事,留給她很深的印
> > 象。
> >
> > 不知是單親的小孩容易遭人取笑,還是自己太敏感。六歲時,鄰居一個小女孩瞎說
> > 了
> > 一些話,傷了于美人的心;于美人一拳打了那個女孩。在巷子裡玩耍的其他小朋友
> > 見
> > 狀,都勸于美人趕快逃走。因為,那個小女孩兄弟姐妹眾多,不好惹。才六歲,于
> > 美
> > 人就面臨是與非的抉擇。她想,如果她走了,從此,她在這條巷子將無立足之地;
> > 於
> > 是,她貼著牆站著,勇敢面對可能發生的不幸。果然,小女孩帶著兄姐前來討公

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林一銘四十八歲抱一億六千萬退休
─ 匯豐中華投信董事長甩掉「金手銬」,走自
  己的路
文●傅瑋瓊
匯豐中華投信董事長、四十八歲的林一銘急流勇退,以其握有股數計算,林一銘可抱著一億六千萬元快樂退休;他現在終於可以隨時陪在父母身邊,走自己一直想走的路。
「退休後,我最想做的是,帶我的父親到木柵動物園、帶他到陽明山泡溫泉。」四十八歲,正值人生壯年的匯豐中華投信董事長林一銘,十月十七日,在匯豐銀行購併中華投信一年後突然宣布退休。
認識林一銘超過十六年的群益投信董事長陳欽源,指出林一銘急流勇退是:「兩全其美的事(指退休又有豐厚的股票出售所得)。」陳欽源坦言,基金業是個加速折舊的行業,在這個行業十幾年了,「現在都是五、六年級生出頭,我們這些四年級生早就要退下來了。」
匯豐集團購併中華投信除了股價創下國內投信業的天價八十三.四元,而且給員工的福利優厚(例如,做滿一年多給四個月薪水……),匯豐銀行行政總裁周文耀(將兼任匯豐中華投信董事長)形容,這種福利是一個「金手銬」。雖然合約誘人,但林一銘仍選擇掙脫金手銬。
退休後的林一銘的身價到底有多少?根據統計,林一銘持有中華投信二千零九張的股票,匯豐銀行以每股八十三.四元價位收購,全部出售可以拿到超過一億六千萬元,雖然三年的「合約」還沒滿,股價被打了折扣,但在中華投信十六年的資歷也拿到不少退休金,整體來看,「我並沒有吃虧」林一銘說。
林一銘今年八月就提出退休申請,兩度被董事會駁回,現在終於說服成功。但他為什麼要在事業顛峰狀態,堅持退休?
每天工作四小時
卻背負二十四小時的責任
原因之一是,他與外資團隊感覺格格不入。
林一銘不愛受拘束,不喜歡穿西裝、打領帶,上班總是喜歡穿休閒T恤。他認為,雖然坐上董事長位子,每天只工作四小時(指在辦公室真正看資料的時間),但「不管有沒有事,就是二十四小時的責任。」而且「兩百個人(指中華投信員工數)的自由,和十七萬人(匯豐集團全球員工總數)的自由,是不一樣的。」
匯豐中華投信總經理王文慧說,今年六月匯豐集團為全球CEO(執行長)安排訓練課程,由於課堂遠在英國,而且上課是從早上八點到晚上十點,有嚴重時差,又不願意受限制的林一銘,推說六月早已經排了假期,不能到英國受訓。匯豐集團花了兩億美元投資的台灣公司CEO有事不能來,是何等重要,匯豐只好把訓練課程延到七月舉行,沒想到林一銘還是找出理由,就是不參加。
父親中風倒地是主要原因
寧願把時間花在陪伴雙親
此外,真正促成林一銘堅持退休的導火線,七十六歲的父親中風倒在地上。他說:「那一剎那間我的父親是需要我的。」過去他雖然每天都會和父親通電話,每個月都回台中一次,「但父母親需要我的時候,我卻不能隨時陪在旁邊,時間不會等我的。」他說,這也是促成他堅持退休的原動力。「退休後,我最想做的是,帶我的父親到木柵動物園。」年初,林一銘開車載病後初癒的父親到台北看醫生,車子經過北二高,途經木柵動物園時,林一銘的父親說:「真想到動物園走走看看。」所以,他在知道退休被批准後,立刻訂了一部Lexux 四三○的休旅車。他說,十一月中旬,一拿到車就要載父母到木柵動物園、到陽明山泡湯。
林一銘出生於台中縣烏日鄉的望族,祖父是烏日鄉第一任鄉長,由於家裡有點錢,沒有後顧之憂,台中一中畢業後,他父親就選擇自己喜歡的師大體育系就讀,畢業後一直在台中家商當體育老師,到六十五歲退休,崇尚自由、喜愛接近大自然的林一銘自承,他受父親的影響相當深遠。
林一銘回憶,他小學一年級就有棒球手套和溜冰鞋,父親陪他打棒球、教他溜冰;他也常常半夜睡到一半,被大人叫起來,因為他父親常和他台中一中的同學們(大多數是醫生),到野外打獵,常會獵抓到野兔、田鼠、斑鳩或雉雞。由於經常從事戶外活動,林一銘形容他的父親可以聽出三十幾種鳥類的聲音,而且可以從聲音中分辨出那隻鳥有幾斤幾兩重,對於許多鳥的習性也能如數家珍。

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